Cancellation Policy for Greno Guesthouse Scarborough.
Cancellations must be made either by phonecall, writing or by email and be received by us no later than noon, seven days before the arrival date. If cancellation is received by us within this timescale no payment will be due. If cancellation is not received by us within this timescale, we reserve the right to charge the full amount of the booking.
Early departure or failure to check in (no show) will result in the full amount of the booking becoming payable.
For special dates and group bookings we reserve the right to amend our cancellation policy at the time of booking.
We strongly advise guests to arrange travel insurance with cancellation cover.
We regret to inform you that travel conditions/illnesses fall under the same cancellation policy as above so no refunds will be given under any circumstance of cancelling after the cancellation policy has passed.